• Shipping times: 24/48 business hours.
• Delivery times: 24-72 business hours for shipments within the Iberian Peninsula. 10-15 days for the rest of the world.

Orders are processed within 24/48 business hours unless circumstances beyond Apodemia's control affect delivery.

Please note that orders are processed within the first 24 business hours after processing, and if you place your order after 2:00 PM, it may be processed the next day. However, you can see worldwide shipping times below:

• Shipping times: 24/48 business hours.
• Delivery times: 24-72 business hours for shipments within the Iberian Peninsula. 10-15 days for the rest of the world.

*These periods may be affected and extended during periods of high demand such as Black Friday, Christmas, and sales.

Free shipping to the Peninsula on purchases over €70. Shipping cost to the Peninsula on purchases under €70: €4.99.

Free shipping to the rest of the world on purchases over €129. Shipping cost to the rest of the world on purchases under €129: €14.99.

Shipping times: 24/48 business hours.

Delivery times: 24-72 business hours for shipments within the Iberian Peninsula. 10-15 days for the rest of the world.

Yes, we offer free shipping to the Peninsula on purchases over €70 and to the rest of the world on purchases over €129.

Check your inbox. You should have received an email with your order information and tracking number. However, if you still have questions or haven't received this email, you can email us at info@apodemia.com with your order number, and we'll be happy to keep you updated on your order.

You can pick up your order at any of our physical stores. To do so, simply add your preferred store address as the shipping address. Find the nearest one here .

All APODEMIA pieces are plated in recycled gold, and are organic and natural, so they may have slight variations in the shades of the stones and materials.

APODEMIA accepts product exchanges within 30 days of the purchase date, provided they have not been used and are in perfect condition. Returns and exchanges will not be accepted for the headpiece collection, the Forever collection, or exclusive pieces that have been modified at the customer's request, such as engravings or embroidery. If you wish to return a product, you have 14 days from receipt of your order.

Request a refund here.

Our return process is very simple. Simply access our exchange portal and request a refund yourself. Please note that, in the case of returns, the costs will be borne by the customer.

If you'd like to exchange a product or size, please submit your request through our exchange portal. Once you've completed the form, send an email to info@apodemia.com with your request.

If you have any questions, please email us at info@apodemia.com and we'll help you with whatever you need.

Yes. The return period is 30 days from receipt of the order, and the refund period is 14 days. Refunds are exclusive to purchases made through our website. If you decide to return an item after the first 14 days from the purchase date, we will refund you with a voucher for the purchase value. This voucher is valid for one year, either in our physical stores or through our website.

In either case, these items must not have been used and must retain their original packaging, label, and brand seal in perfect condition.

If you decide to return the product, we will refund you once we receive it at our warehouse and confirm that it's in perfect condition, with the brand seal and label attached, and in the original Apodemia packaging. Otherwise, we will contact you to inform you about the refund process.

Once we receive your order at our warehouse or stores, and we have confirmed that the returned product(s) are in perfect condition, with the seal and label attached, and in the original Apodemia packaging, we will process the refund. This will be issued using the same payment method selected at the time of purchase and may take 5 to 10 business days to be credited to your account.

If it takes longer, you can contact info@apodemia.com to request the ARN, a transaction number that you'll need to provide to your bank so they can inform you of its status.

All Apodemia pieces are plated with recycled gold and are organic and natural, so they may have slight variations in the tones of the stones and materials. The APODEMIA SL warranty covers manufacturing defects and flaws for three months, and for two years in the event of plating loss due to a manufacturing defect. Exchanges and returns are not accepted for the headpiece collection, the Forever collection, or exclusive pieces that have been modified at the customer's request, such as engravings or embroidery.

To determine your ring size, visit any ring's page on our website. Just above the "Add to Cart" button, click "Check your size" to access an explanatory menu that will help you determine your Apodemia size.

You can find our rings from size 48 (equivalent to size 8) to size 58 (equivalent to size 18).

All of our models are designed exclusively by our design team to represent the brand with unique models, going through a long process until the final result, so we do not modify the pieces to preserve the essence of each one.

Yes, we offer personalized engraving and embroidery services on certain pieces; you can ask our in-store advisors.

Engraving costs €10, although you can also have your personalized Apodemia piece engraved yourself at our shop located at Calle Orense, 4 (Madrid), free of charge and with no appointment required. Just bring your receipt.

The cost of personalization is €10

The approximate delivery time for a custom order is between 5 and 10 business days.

All our jewelry is made of a hypoallergenic alloy of precious metals with a 3 to 5 micron 18 kt gold plating.

In the case of silver, we also use this hypoallergenic alloy of precious metals, but with a rhodium coating to give the piece even more shine. In the case of fine jewelry, you can find pieces made with solid 9-18 kt gold and recycled 925 silver, which we also give a rhodium coating to prevent tarnishing.

You can also find designs that feature everything from nanogems to natural, precious, or semiprecious stones. All the gold we use at Apodemia is recycled gold.

Our jewelry is designed and created in Spain.

Yes, all the gold we use at Apodemia is recycled gold.

The welcome code is a discount valid only for new customers.

Please check that your shopping cart is not exempt from promotions (already discounted items, fine jewelry collection, etc.). And if your cart does not contain any of these items, please contact us by email at info@apodemia.com so we can help you, providing as much information as possible about the problem.

If there is an item you like but it is out of stock, do not hesitate to write to us at info@apodemia.com and we will give you all the information about whether it will be back and approximately

We currently accept card payments (Visa, Mastercard, American Express) in both physical and online stores. Online, you can also use Apple Pay, Google Pay, Klarna, and PayPal.

In stores, you also have the option of paying in cash.

No, we do not accept cash on delivery.

Yes, we have numerous points of sale. Find your nearest store here .

You can find your nearest store here .

All Apodemia creations are made with the highest quality. All jewelry is plated with 3 to 5 microns of 18k gold, or in the case of silver, with a rhodium finish.

We create original, elegant, and versatile pieces and work hard to offer the best design, quality, and durability in all our products. But here are some tips to make your Apodemia pieces last even longer:

• Avoid contact with water (fresh or salt)
• Store your jewelry separately so it doesn't rub or tangle, and avoid leaving it closed and flat to prevent knots from forming. Use one of our jewelry boxes for this!
• Clean them regularly. Take advantage of our exclusive free Chrysos cleaning service to make your Apodemia jewelry last even longer!
• Protect them from chemicals such as perfumes or creams to increase their durability.

This is an exclusive Apodemia jewelry cleaning system that will leave your pieces looking like new. You can use it at any of our stores. It's free, you don't need an appointment, and it only takes 5 minutes. We recommend cleaning your pieces every 3-6 months for a longer lifespan.

You can find Chrysos in all of our physical stores.

It's free! At Apodemia, we recommend cleaning your jewelry approximately every 3-6 months. This way, you can wear your jewelry as if you just bought it!

Yes. For both fine jewelry (forever) and headpieces and personalized products, exchanges and returns are not accepted unless there is some type of defect in the item on our part. In this case, you must send an email to info@apodemia.com explaining what happened along with a photo.

Discount codes do not apply to Forever and headdresses.