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Privacy Policy

PRIVACY POLICY

PRIVACY POLICY

WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

Identity: Apodemia S.L. - CIF: B86615085

Postal address: TRVA DE LAS CAÑAS NUM 4 LOC 28043 Madrid

Phone: 911 276 861

E-mail: info@apodemia.com

In accordance with current legislation on Personal Data Protection, Apodemia S.L. informs the user/s (the "User/s") of the Website apodemia.com (hereinafter, the "Website") about the Privacy Policy that will apply in the processing of personal data provided by the User, either when registering on the Web by completing the registration form provided for this purpose in the same, when subscribing to the newsletter, as well as during the purchase process or in the interactions you make with apodemia.com.

The User, by providing Apodemia S.L. with his/her personal data, will expressly consent, through the mechanism provided for this purpose, that Apodemia S.L. may process such data under the terms established in this Privacy Policy, which will constitute the legal basis for its processing.

WHAT TYPE OF PERSONAL INFORMATION DO WE COLLECT?

Apodemia S.L. may collect personal information from Platform Users, i.e. name, email address, postal address and/or telephone number when the User visits the Website, registers, places an online order or contacts apodemia.com.

In addition, Apodemia S.L. collects all the information related to your navigation on the Web and your interaction with the brand.

Failure to provide certain information marked as mandatory, may mean that it is not possible to manage your registration as a user or the use of certain features or services available through the Web.

Apodemia S.L. has adopted the necessary technical and organizational measures to maintain the required level of security, according to the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, treatment or unauthorized access.

FOR WHAT PURPOSE DO WE PROCESS PERSONAL DATA?

The personal data that you provide us with and those that you provide us with at any time will be included in an automated file for which Apodemia S.L. is responsible, for the following purposes:

  1. a) To manage your registration as a user on our Platform.
  2. b) To develop, fulfill and execute the purchase contract entered into after having purchased products from apodemia.com.
  3. c) To inform, process, manage and send your order (and eventual return) as well as the completion of the contract of sale of the products you have purchased.
  4. d) Contact you via email, telephone calls, sending SMS or other equivalent electronic means of communication, in relation to updates or informative communications related to the features, products or services contracted, including security updates of the Platform, provided that it is necessary or reasonable for its execution.
  5. e) To attend and follow up on the queries and requests that you direct to us through our Customer Service or in our stores.
  6. f) Provide you with information about the products marketed by Apodemia S.L., as well as any other complementary, including in relation to such products, sending future commercial and advertising offers by any available communication channel, including sms messages to mobile, email, etc.
  7. g) Elaboration of user profiles
  8. h) To carry out market research and statistics on our products.

HOW LONG WILL WE KEEP THE DATA?

The personal data provided will be kept for as long as the business relationship or that which originated the processing is maintained. If you decide to cancel your personal data, they may be kept in our databases for the periods provided for by law in order to comply with tax and accounting obligations, and will be deleted after the expiry of these legal periods or those applicable.

NEWSLETTER SUBSCRIPTION

In the event that you authorize your subscription to the Newsletter of apodemia.com, we will provide you with information about our products and services, through various means such as, among others, e-mail, any other equivalent means of electronic communication, such as SMS.

Subscription to the apodemia.com Newsletter may involve the use of your personal data to provide you with personalized advertising related to our products and services through e-mails, SMS, or other electronic means of our own or third party collaborators. In order to improve the service we provide, we inform you that personal data related to your purchases in our online and physical stores, tastes and preferences may be used for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of the interaction with our customers.

If you are a registered user, you can change your preferences regarding the sending of such commercial communications through My Account.

You can also unsubscribe through the link provided for this purpose in each of our newsletters and following the instructions provided.

WHAT IS THE LEGAL BASIS FOR US TO PROCESS YOUR DATA?

The legal basis for the processing of your data as a customer is the contractual relationship established by having purchased products from Apodemia S.L. and the fulfillment of commercial, fiscal and accounting obligations.

The communication of offers and promotions, the sending of advertising by any means of communication, as well as the elaboration of profiles and the transfer of your personal data to third parties, are based on the express consent that is requested.

TO WHICH THIRD PARTIES CAN WE COMMUNICATE THE DATA?

In order to offer you a quality service, Apodemia S.L. ... is obliged to provide certain data of its users to other companies that collaborate with the provision of the service (carriers, financial institutions, courier companies, companies that send communications, profiling companies, etc.). In all cases, the data provided is strictly necessary for the specific activity to be carried out.

By accepting this Privacy Policy, you expressly authorize Apodemia S.L. that the personal data you provide may be transferred to other group companies or third party collaborators of Apodemia S.L., whether they are inside or outside the Spanish territory, and offer a level of protection comparable to that established in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR), in the Organic Law 15/99 of 13 December on the Protection of Personal Data (LOPD), and in the other regulations in force on the matter.

In any case, third parties with whom certain personal data is shared will have previously accredited the adoption of appropriate technical and organizational measures for the correct protection of the same.

Apodemia S.L. does not sell customer data to third parties under any circumstances.

In order to offer you Klarna's payment methods, at the time of payment, we may transmit to Klarna during the purchase process your personal data included in the contact form and order details, so that Klarna can assess whether you meet the requirements to access your payment methods and to adapt these payment methods to your profile. Your personal data is processed in accordance with Klarna's privacy policy.

Klarna's privacy policy."

WHAT ARE YOUR RIGHTS IN RELATION TO PERSONAL DATA?

Users may exercise their rights of access, rectification, deletion and opposition, as well as the limitation and portability of their data in compliance with the provisions of current data protection regulations. The exercise of these rights must be made by written communication signed by the owner of the data, indicating their address, enclosing a copy of their National Identity Card or other supporting document, addressing Apodemia S.L. to the e-mail info@apodemia.com, or sending written communication to the following postal address: Travesia de las cañas nº4 Local 28043 (Madrid).

Likewise, the User may oppose the sending of commercial communications from Apodemia S.L. and withdraw their consent without affecting the lawfulness of the processing of their personal data for other purposes.

Apodemia S.L. informs its Users of the possibility they have to file a complaint before the Spanish Data Protection Agency in case they understand that the correct assistance has not been obtained in the exercise of the rights mentioned in this section.

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