• Shipping times: 24/48 business hours.
• Delivery times: 24-72 business hours for shipments within the Iberian Peninsula. 10-15 days for the rest of the world.

Orders are processed within 24/48 business hours unless circumstances beyond Apodemia's control affect delivery.

Please note that orders are processed within the first 24 business hours after processing, and if you place your order after 2:00 PM, it may be processed the next day. However, you can see worldwide shipping times below:

• Shipping times: 24/48 business hours.
• Delivery times: 24-72 business hours for shipments within the Iberian Peninsula. 10-15 days for the rest of the world.

*These periods may be affected and extended during periods of high demand such as Black Friday, Christmas, and sales.

Free shipping within mainland Spain on orders over €90. Shipping cost within mainland Spain for orders under €90: €4.95

Free shipping worldwide on orders over €129. Shipping cost worldwide on orders under €129: €14.95*

Free shipping to the Balearic and Canary Islands on orders over €149. Shipping cost to mainland Spain for orders under €149: €14.95

Shipping times: 24/48 business hours.

Delivery times: 24-72 business hours from shipment within the Iberian Peninsula. Between 10-15 days for the rest of the world.

* Customs duties, local taxes and any additional charges related to unlocking or releasing the package at customs must be paid by the customer .

These amounts are not included in the total purchase price and may vary depending on the destination country and its current regulations.

Yes, we offer free shipping within the Iberian Peninsula for purchases over €90 and to the rest of the world for purchases over €149.

Check your inbox. You should have received an email with your order information and tracking number. However, if you still have questions or haven't received this email, you can email us at info@apodemia.com with your order number, and we'll be happy to keep you updated on your order.

You can pick up your order at any of our physical stores. To do so, simply add your preferred store address as the shipping address. Find the nearest one here .

All APODEMIA pieces are plated in recycled gold, and are organic and natural, so they may have slight variations in the tones of the stones and materials.

APODEMIA accepts exchanges of its products within 30 days of purchase, provided they are unused, in their original packaging, and with the label and brand mark intact. Exchanges and returns are not accepted for the headpiece collection, the Forever collection, or exclusive pieces that have been modified at the customer's request, such as engravings or embroidery.

For orders placed through the official website www.apodemia.com , ring size exchanges can only be made at APODEMIA stores (excluding El Corte Inglés department stores). All other exchanges and/or returns must be processed through the Reveni portal .

If you wish to make a return, you have 14 days from the date you receive your order. Request an exchange and/or return here.

Our return process is very simple. Just access our returns portal and request the return yourself. Please note that, in the case of returns, the customer will be responsible for the shipping costs.

If you wish to make a change, whether it's a size or a product, please request it through our exchange portal and, once you have completed the form, also send an email to info@apodemia.com with your request.

Ring size exchanges can only be made in APODEMIA stores (excluding El Corte Inglés department stores). All other exchanges and/or returns must be processed through the portal mentioned above.

If you have any questions, you can write to us at info@apodemia.com and we will help you with whatever you need.

Yes. The exchange period is 30 days from the date of delivery, and the refund period is 14 days. Refunds are only available for purchases made through our website.

In all cases, the order must be returned in its original packaging with the security seal and/or sticker intact. No exchanges or returns will be accepted on perfume collections, headpieces, or exclusive pieces that have been modified at the customer's request, such as engravings or embroidery. For Forever 10 exchanges, in addition to the receipt, the certificate of authenticity will be required.

If you decide to make a return, we will process your refund once we receive the products at our warehouse and confirm they are in perfect condition, with the brand's seal and label attached and in the original Apodemia packaging. Otherwise, we will contact you to explain the refund process.

Due to the Brown Friday promotion, all orders placed between November 17, 2025 at 10:00 AM and December 1, 2025 at 12:00 AM on our website, and between November 17 and November 30, 2025 in APODEMIA stores, can be exchanged until January 11, 2026.

Once we receive your order at our warehouse or stores, and we have confirmed that the returned product(s) are in perfect condition, with the seal and label attached, and in the original Apodemia packaging, we will process the refund. This will be issued using the same payment method selected at the time of purchase and may take 5 to 10 business days to be credited to your account.

If it takes longer, you can contact info@apodemia.com to request the ARN, a transaction number that you'll need to provide to your bank so they can inform you of its status.

All Apodemia pieces are plated in recycled gold and are organic and natural, so slight variations in the tones of the stones and materials may occur. APODEMIA SL offers a 3-year warranty that covers only manufacturing defects. Damage resulting from use is not covered. Exchanges or returns are subject to the quality department's decision within a maximum of 15 business days. Exchanges and returns are not accepted for the headpiece collection, the Forever collection, or exclusive pieces that have been modified at the customer's request, such as engravings or embroidery.

To determine your ring size, visit any ring's page on our website. Just above the "Add to Cart" button, click "Check your size" to access an explanatory menu that will help you determine your Apodemia size.

You can find our rings from size 48 (equivalent to size 8) to size 58 (equivalent to size 18).

All of our models are designed exclusively by our design team to represent the brand with unique models, going through a long process until the final result, so we do not modify the pieces to preserve the essence of each one.

Yes, we offer personalized engraving and embroidery services on certain pieces; you can ask our in-store advisors.

Engraving costs €10, although you can also have your personalized Apodemia piece engraved yourself at our shop located at Calle Orense, 4 (Madrid), free of charge and with no appointment required. Just bring your receipt.

The cost of personalization is €10

The approximate delivery time for a custom order is between 5 and 10 business days.

All our jewelry is made of a hypoallergenic alloy of precious metals with a 3 to 5 micron 18 kt gold plating.

In the case of silver, we also use this hypoallergenic alloy of precious metals, but with a rhodium coating to give the piece even more shine. In the case of fine jewelry, you can find pieces made with solid 9-18 kt gold and recycled 925 silver, which we also give a rhodium coating to prevent tarnishing.

You can also find designs that feature everything from nanogems to natural, precious, or semiprecious stones. All the gold we use at Apodemia is recycled gold.

Our jewelry is designed and created in Spain.

Yes, all the gold we use at Apodemia is recycled gold.

The welcome code is a discount valid only for new customers.

Please check that your shopping cart is not exempt from promotions (already discounted items, fine jewelry collection, etc.). And if your cart does not contain any of these items, please contact us by email at info@apodemia.com so we can help you, providing as much information as possible about the problem.

If there is an item you like but it is out of stock, do not hesitate to write to us at info@apodemia.com and we will give you all the information about whether it will be back and approximately

Currently, both in physical stores and online, we accept card payments (Visa, Mastercard, American Express). Online, you can also use Apple Pay, Google Pay, Klarna, and PayPal.

In stores, you also have the option of paying in cash.

No, we do not accept cash on delivery.

Yes, we have numerous points of sale. Find your nearest store here .

You can find your nearest store here .

All Apodemia creations are made with the highest quality. All jewelry is plated with 3 to 5 microns of 18k gold, or in the case of silver, with a rhodium finish.

We create original, elegant, and versatile pieces and work hard to offer the best design, quality, and durability in all our products. But here are some tips to make your Apodemia pieces last even longer:

• Avoid contact with water (fresh or salt)
• Store your jewelry separately so it doesn't rub or tangle, and avoid leaving it closed and flat to prevent knots from forming. Use one of our jewelry boxes for this!
• Clean them regularly. Take advantage of our exclusive free Chrysos cleaning service to make your Apodemia jewelry last even longer!
• Protect them from chemicals such as perfumes or creams to increase their durability.

This is an exclusive Apodemia jewelry cleaning system that will leave your pieces looking like new. You can use it at any of our stores. It's free, you don't need an appointment, and it only takes 5 minutes. We recommend cleaning your pieces every 3-6 months for a longer lifespan.

You can find Chrysos in all of our physical stores.

It's free! At Apodemia, we recommend cleaning your jewelry approximately every 3-6 months. This way, you can wear your jewelry as if you just bought it!

Yes. For both fine jewelry (forever) and headpieces and personalized products, exchanges and returns are not accepted unless there is some type of defect in the item on our part. In this case, you must send an email to info@apodemia.com explaining what happened along with a photo.

Discount codes do not apply to Forever and headdresses.